Live product for Jira-first incident workflows

Coordinate incidents across Jira, chat, paging, and meetings

RectifAI gives responders a single incident workspace across Jira Service Management, chat, paging, and meeting workflows. Model ownership, choose providers by category, and keep the response process consistent as your stack evolves.

Install via Atlassian Marketplace Already installed? Open RectifAI

4: Workflow categories
8: Highlighted integrations
1: Operational workspace
JSM: ITSM anchor

Integrates with the stack you already trust

JSM

ITSM source of truth

Slack

Chat operations

Google Chat

Chat operations

Microsoft Teams

Chat and meeting workflows

PagerDuty

Paging

JSM Operations

Paging

Zoom

Engage

Google Meet

Engage

Built for mixed stacks, designed for operational clarity

This page now stays closer to the product surface: incident sheets, integrations, reporting, post-incident drafting, and automation controls grounded in the signed-in experience.

AI-assisted post-incident drafting

Generate incident analysis, draft a problem record, and create follow-up action items without rebuilding the write-up from scratch.

JSM as the ITSM anchor

Configure Jira projects, issue types, and status mappings so RectifAI keeps incident and problem workflows aligned with Jira Service Management.

Category-based chat providers

Run incident communication through Slack, Google Chat, or Microsoft Teams and choose the default provider that fits your workflow.

Paging by operational default

Use PagerDuty or JSM Operations for paging and map systems and teams so the right responders are notified during incident creation.

Meeting and bridge coordination

Prepare Zoom, Google Meet, or Microsoft Teams as the engage provider for bridges and participation-aware incident workflows.

Ownership-driven response

Model teams and systems so incidents carry meaningful ownership context instead of starting from a blank form every time.

Incident sheets that stay operational

Track owner, status, tasks, systems, events, and post-incident follow-up from one surface instead of splitting the workflow across tabs.

Workspace reporting

Review incident volume by day, by team, and by system and generate AI-assisted workspace analysis for operational planning.

Standardized workflow across mixed vendors

RectifAI lets teams keep the provider that works best for each capability while still running one incident process.

Admin-safe rollout

Workspace membership, invite controls, auth verification, and provider health checks make it easier to adopt safely with real responders.

Install RectifAI through the Atlassian Marketplace

The onboarding path starts in Marketplace. Once your site has the app installed, your responders can sign in with Atlassian and enter the workspace directly.

AES-256-GCM encrypted credentialsOAuth 2.0 with AtlassianData isolated per workspaceAdmin-gated integration changes

Go to Atlassian Marketplace Already installed? Open RectifAI